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How to Prevent La Quinta Beach Resort Emails from Going to the Junk Email Folder

image003Dear La Quinta Beach Resort Members in an ongoing effort to facilitate our members with the online maintenance statement. Your home away from home has started with the emailing of the maintenance statements for 2014. To prevent that our email does not reach your inbox, we are guiding our members how to add La Quinta to your safe senders list.

Go to Junk click on the La Quinta email and add sender to safe senders list to avoid the maintenance statement email to go in the junk email folder.


Marking Email and Senders as “Not Junk”

Open Microsoft Outlook

Go to the Inbox Screen

Select the “Junk E-mail” folder

A list of mail items will appear on the right preview pane.

Right click on each mail item that is not considered junk

Scroll to and select Junk E-mail

Scroll to and click on “Mark as Not Junk…”

Follow the prompts to confirm each sender you would like to continue to receive mail from.

All mail from that sender will now be directed to the inbox instead of Junk e-mail folder.

Adding a Sender to the Safe Sender List

Mail that is screened by Outlook is diverted to a Junk E-mail folder. Mail that is filtered and identified as SPAM by SPAM SOAP is identified by a message sent to your mailbox from SPAM SOAP.

If mail is going to the Junk E-mail folder open your Junk E-mail folder. If you have moved the mail to a new folder, open that folder.

Right click on the message and scroll to Add Sender to Safe Senders List.

If mail from a specific domain is going to the Junk E-mail folder select the option to Add Sender’s Domain ( to Safe Senders List. It is recommended that you use this option sparingly and avoid adding sender domains that are known to be havens for SPAMMERS such as Hotmail, Yahoo, and Gmail.

Once added to the Safe Senders List your Outlook will need to be open and running for the rule to be active.  Known as a “client-side rule” these filters will not work though Outlook Web Access unless the PC that is running the rule has Outlook Running


  1. Catherine Sirotnak
    November 7, 2013 at 12:39 am Reply

    Please forward maint.fee for 2014. Thank you.

  2. Larry & Denise Ash
    November 8, 2013 at 9:10 am Reply

    I use AOL I added to my address book to avoid going to Spam folder but another email came with a different email address which went to Spam folder. So what is the Exact email address for our maintenance bills?

  3. george and Bernadette Lunn
    November 22, 2013 at 5:42 pm Reply


  4. Warren McGoldrick
    November 26, 2013 at 10:17 am Reply

    I did not receive or I did not open the 2014 statement. Would you please resend my bill. I own weeks 2,3 and 4.

    Warren McGoldrick
    28 Ellis Street
    Rumford, RI. 02916

  5. Henry and Cheryl Kerstgens
    December 21, 2013 at 3:59 pm Reply

    I own weeks 13 (unit 106) and 14 (unit 201). I have not received a bill. To whom and where do I submit a payment. Please include the total amount to be paid. Thank you

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